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KOHLER DTV+ Multi-Sensory Shower Digital Interface

Article #330990117 Model #99693-P-NA
Save $593 until Nov 13th, 2024
$ 1,786 Each
$2,379.00
Save $593 until Nov 13th, 2024
This item is not currently available for immediate purchase, but can be ordered by visiting the selected store.
Delivery
Ships by: Friday, November 15

Delivery Included
Most orders will ship next business day. Some orders may take up to 7-14 days (where inventory is not available in store). Delivery time may vary due to factors beyond our control. You will receive an email when your order has shipped. See all details.
Gift cards are delivered 2 to 5 days following the confirmation of your order in major urban areas and within 7 business days for remote locations. Gift Cards can be delivered across Canada, except the Yukon, Nunavut, Northwest Territories and Northern Quebec. See all details.
Sold online only. Total price includes delivery without any additional fees. Delivery time may vary due to factors beyond the control of RONA. Some restrictions may apply for remote areas. Signature may be required. Deliveries are made to threshold or curbside only, subject to carrier discretion.
The earliest delivery date displayed is only an estimate. The actual delivery date may change based on availability of products, or due to other circumstances beyond our control. Appliance delivery date can be selected in the checkout. If there is no option to schedule your appliance delivery, our team will contact you to schedule a delivery within 24 hours. Learn More.
RONA's third-party partners handle all express deliveries. Only available for select in-store items in sufficient stock at the participating selected store. Delivery address must be within delivery zone of the selected participating store. Weight limit of 1,475 Kg (3,250 lbs) per order. Not available on national/provincial holidays. Service may not be available due notably high in-store traffic, bad weather conditions or any other situation affecting the availability of the service. See all details.
Our expert center will contact you to schedule a delivery within 24 hours. The delay for delivery is an estimate and may vary according to the availability of products, or due to other circumstances beyond our control. Delivery prices only include curbside delivery, except for appliances. Delivery service is only available within a 50 km radius from the selected store (75 km for RONA+ stores). Additional charges may apply for installation. We will not leave deliveries at an unattended site – note that additional delivery charges may apply for subsequent delivery attempts. See all details.
Hassle-Free Returns 90 days to return or exchange in original condition and packaging. Read Return Policy
Warranty 5-year limited
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Description

DTV+ is Kohler's most advanced shower system bringing together four elements - water, steam, lighting and music - to give you a truly multi-sensory shower experience. Every aspect of your experience is fully customisable to your needs and controlled by this simple touch-screen interface. As a minimum, the DTV+ system requires an interface, a K-99694 mounting bracket and the K-99695 system controller. As for the rest, you configure your dream shower by selecting the components you want, from wide spray showerheads and body jets to spa-like hydrotherapy and speakers, a steam generator and chromotherapy.
  • Digital control with easy-to-read configurable colour touch screen
  • Can control shower outlets, audio output, chromatherapy, steam and lighting
  • Ability to upgrade to the KOHLER Konnect platform for voice-enabled control of the showering system​​ (K-97999-NA required)​​
  • Can control one or two digital valves to provide two different shower temperatures
  • Six user-definable presets for saving your favourite settings
  • Integrated pre-programed temperature and hydrotherapy programs for spa-like showering experiences
  • System warm-up and pause feature
  • Up to three interfaces can be connected to each system
  • Features 14 different language options

Product specifications

Inner Diameter(in)
3.3
Base Warranty Labor
1
Base Warranty Parts
60
Outer Diameter(in)
3.3
Hardware Included
Yes
Series Name
N/A
Application
Shower
Compatibility
N/A
Fixture Finish
N/A
Warranty
5-year limited
Manufacturer Color/Finish
Black
Type
Control panel
Voice Controlled
No
Bluetooth Compatibility
No
Collection Name
DTV+
Fixture Color Family
Black
Material
Plastic
Wi-Fi Compatibility
No
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KOHLER DTV+ Multi-Sensory Shower Digital Interface is rated 2.0 out of 5 by 18.
Rated 2 out of 5 by from Think About it before you buy!!! Excellent product, HOWEVER....apparently my DTV controller was taken out by an electrical spike/surge. Heard the big boom, however nothing else in my house was affected. Shower is down, and it has been 2 months (so far) to get a replacement, which with a high dollar item, and a large company like Kohler, IS UNACCEPTABLE. AND I have no clue when I will get one.... So you better think about it before you buy, and oh, it's over 1K if you want to buy a spare....
Date published: 2023-11-14
Rated 1 out of 5 by from DTV+ might be the worst product ever I have to tell you, I have never been as disappointed in a product as I am in this one. I just wasted another hour of my life talking to tech support about this product, only to be told repeatedly it is me that is the problem, not the product. After reading off reviews in both the Alexa Skill, and the Kohler website, it reaffirmed to me that Kohler has lost me as a customer unless they make this right. I install high end smart home systems in high end residential homes, and I cannot and will not recommend this product. To the point, I need to recommend people NOT to buy it. Kohler is supposed to be a luxury brand – at least in my eyes it always was until this debacle of a product! I owned the original DTV system, and while it was dated from when I installed it in 2007, at least it worked. This system has numerous issues: - Constantly disconnects from the APP, and requires me to log in - Constantly disconnects from Amazon Alexa - The touch screen is the absolute worst. I have to always hold the screen down, and it takes forever to respond. My wife is so upset at me for doing this upgrade and I cannot say I blame her at all. I would really hope a company like Kohler can invest some money in simply upgrading these controllers to something with a tactile button press with a display and offer it as a modestly priced upgrade for those of us that have suffered with this sub-par product. That for one would make me once again gain confidence in this line, but until then I do not see myself ever spending another dime on anything with the name Kohler on it.
Date published: 2023-10-27
Rated 1 out of 5 by from Complete garbage - STAY AWAY FROM THE THIS PRODUCT LINE I have spent over $20,000 installing this system to make the dream shower. 2 6 valve controllers, speakers, everything that DTV+ was all about. I've had this system for about 5 years and every single port of the 12 valved has completely failed. Initially Kohler sent me replacement solenoid but they failed as well. What Kohler doesn't want you to know is that they have designed a product that faulty and guaranteed to fail, they know that the failure rate on these is 100%, they know its defective by design and they continue to shamelessly to sell you this stuff even now knowing well that anyone who buys it will have to buy a new system, spend another massive amount of money and throw away this defective by design product. Shame on you Kohler, you were once a brand that was a symbol of quality, sad, very sad.
Date published: 2023-08-17
Rated 1 out of 5 by from It has never worked properly Our plumbing contractor installed this system. They are very nice and did a good job with the plumbing. They had no idea how to set this up. I've been struggling since. I can't seem to get anyone to help me make this work properly.
Date published: 2023-02-05
Rated 1 out of 5 by from Garbage This looks really nice, but it has been a pain. We purchased our new construction home December 2021 with this already installed. For the first 8-9 months, the unit, in the owner's suite, was not functioning. It took that long to diagnose the problem and wait for a bad part to be replaced by Kohler. Since then, the unit will not turn on every so often. It is so frustrating on many levels. It's embarrassing as well. I came here to the site hoping to find an authorized servicer who could come out and see what the problem is. We simply don't have time to repeatedly stay at home and troubleshoot these issues over the phone. We shouldn't have to. Please do not install this. Save yourself the headache. I'm finally ready to get it removed.
Date published: 2023-01-07
Rated 1 out of 5 by from Do not spend the money We spent well over 10k buying the entire system. 6 heads, steam, stereo. The app interface rarely works and the touchscreen in the shower is very unresponsive as you can see in other reviews. The touch interface can easily be circumvented with the app on your phone but unfortunately it rarely works. I have tried to call Kohler support several times and the message is "Sorry we are busy" Thee are no online help articles as well as any type of chat support. For such a big company they are completely failing their customers.
Date published: 2022-03-08
Rated 1 out of 5 by from Does not work I have four of these. One of the units has been running every shower head for the last two hours and we could not switch it off. It will not run the configuration setup and will not switch on any showers. We have three more of these around the house but each of those has its own problem, eg will not enable steam to work / will reset every few days and require programming / etc.
Date published: 2021-10-30
Rated 1 out of 5 by from Very poor engineering Wife and I upgraded our bathroom to include a Kohler steam shower. Both the shower and steam technologies are performant and satisfactory, however, the digital interface leaves much to be desired. I've experiences many of the problems that others have listed here, such as the clock being unable to keep the proper time. I've had other problems as well: 1. Unable to run a manual clean cycle from the digital interface. When I try, it counts down from 30 seconds and then does nothing at all. 2. The system has a nasty habit of changing and rearranging the shower icons on it's own. You never really know what's going to happen when you push one of the shower icon buttons. 3. The dimming feature is worthless. Unfortunately for us, the display is situated on a wall that illuminates our entire bedroom at night. It's absurd. 4. The console frequently loses its connection with our Wifi which means that I have to dissemble the wall panels to access the system to reboot the console in order to use the browser interface. 5. The browser interface is absolutely ridiculous. It looks and responds like a software project written by a fourth grader. Kohler should be ashamed at the quality of this software interface. 6. The written documentation is abysmal. All-in-all, it's really hard for me to believe that Kohler would ever let such a poorly designed and engineered product reach production.
Date published: 2021-10-28
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