Electrical renovation services and electrical work

Once you have submitted the request for a free consultation, one of our installers will contact you within 24 to 48 hours to book an appointment. They will then revise with you the different systems and help you choose the right one that best suits your needs.

After you have chosen the installation service and made your choice, our installer will contact you in the following 24 hours to book an appointment to schedule the installation and proceed with your project.

For small projects, the work is usually done within a few days. For major projects such as kitchen and bathroom renovations, please allow additional time for essential steps including in-store consultations to create the plan, measuring process, and work order issuance.

Bear in mind that product availability, weather conditions, client availability, and work area conditions may have an impact on project timelines.

Throughout the project, we provide constant customer care. Upon project completion, both the installer and customer inspect the work that has been carried out to ensure that it meets the customer’s expectations. If all is approved, the customer signs a work acceptance form. Finally, we contact each customer after the installation is completed asking them to fill out a survey for feedback on the job’s execution.

Yes, all RONA installers have liability insurance.

Please contact RONA’s call centre if your project was a fixed-cost installation: 1-844-454-1454. For a renovation project, please contact the RONA store where the contract was signed.

Yes, a 50% deposit is required when you sign the installation services contract. The remaining 50% must be paid before the work begins. Alternatively, the full amount can be paid when signing the contract.

Labour is always under warranty for one year (there are exceptions for certain services). Parts and materials are covered according to the manufacturer’s warranty.

No, we do not offer such services at this time.